⚖️ Governing Law: These Terms are governed by the laws of the State of Kuwait, including Kuwait Law No. 20 of 2014 (Electronic Transactions Law), Kuwait Law No. 39 of 2014 (Consumer Protection Law), and Kuwait Law No. 63 of 2015 (Cybercrime Law) [citation:2][citation:3].
1. Introduction
Welcome to Q8Miles ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website at https://q8miles.com (the "Site") and our flight search services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
✅ Important Notice: Q8Miles is a flight search and comparison platform. We are not an airline, travel agency, or booking service. We do not sell tickets directly. When you click through to book a flight, you are redirected to our partner airline or travel site. Your contract for the flight is solely between you and that third-party provider.
2. Definitions
As used in these Terms, the following expressions shall have the meanings set out below [citation:1]:
- "We," "our," "us," "Q8Miles" means the operator of this flight search platform.
- "You," "your," "user" means any person accessing or using our Services.
- "Partner" or "Third-Party Provider" means any airline, travel agency, or booking site to which we redirect you for flight bookings.
- "Services" means the flight search and comparison services provided through our Site.
- "Force Majeure" means any condition beyond our control including, without limitation, meteorological conditions, acts of nature, riots, civil commotion, embargoes, wars, hostilities, disturbances, strikes, government regulations, or any fact not reasonably foreseen [citation:1].
3. Our Services
Q8Miles provides a flight search and comparison platform that allows users to search for flight options from Kuwait International Airport (KWI) to destinations worldwide. Our Services include:
- Flight Search: Comparing flight prices across hundreds of airlines and travel sites.
- Price Calendar: Displaying estimated flight prices for various dates based on historical data.
- Redirection to Partners: When you select a flight, we redirect you to our partner's website to complete your booking.
We do not sell tickets, process payments, or handle bookings directly. All bookings are made directly with our third-party partners.
4. User Obligations
By using our Services, you agree to:
- Provide Accurate Information: You agree to provide accurate, current, and complete information when using our Services or when redirected to partner sites.
- Comply with Laws: You agree to comply with all applicable laws and regulations, including Kuwait Law No. 63 of 2015 (Cybercrime Law) [citation:3].
- Use Services Lawfully: You agree not to use our Services for any unlawful purpose or in any way that could damage, disable, overburden, or impair our Site.
- No Automated Access: You agree not to use any robot, spider, scraper, or other automated means to access our Site without our prior written permission.
5. Intellectual Property
All content on our Site, including but not limited to text, graphics, logos, icons, images, and software, is the property of Q8Miles or our licensors and is protected by Kuwaiti and international copyright laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content on our Site without our prior written consent.
6. Disclaimers
6.1. No Booking or Ticketing Services. Q8Miles does not sell tickets or provide booking services. We are a flight search and comparison platform only. Your contract for the flight is solely between you and the third-party provider to whom we redirect you.
6.2. Price Accuracy. Flight prices displayed on our Site are estimates based on search data. Prices are subject to change at any time and final prices are confirmed only when you click through to our partner's website [citation:1].
6.3. No Warranty. Our Services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that our Services will be uninterrupted, error-free, or free of viruses or other harmful components.
6.4. Third-Party Content. We are not responsible for the content, accuracy, or practices of any third-party websites linked to or from our Site.
⚠️ Important Disclaimer: Q8Miles does not endorse, guarantee, or assume responsibility for any product or service advertised or offered by third-party providers. Any transaction you enter into with a third-party provider is solely between you and that provider. We strongly recommend that you review the terms and conditions and privacy policies of any third-party provider before completing a booking.
7. Limitation of Liability
To the maximum extent permitted by Kuwait law:
- Q8Miles shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of or inability to use our Services.
- Q8Miles shall not be liable for any damages arising from flight cancellations, delays, overbookings, baggage issues, or any other problems that occur with third-party providers.
- Our total liability to you for any claim arising out of or relating to these Terms or our Services shall not exceed the amount you have paid to us (which is zero, as our Services are free).
8. Indemnification
You agree to indemnify, defend, and hold harmless Q8Miles and our officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use of our Services; (b) your violation of these Terms; (c) your violation of any applicable laws or regulations; or (d) your interaction with any third-party provider.
9. Third-Party Links and Redirections
Our Services contain links to third-party websites and redirect you to third-party providers for flight bookings. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. By using our Services, you acknowledge and agree that Q8Miles shall not be responsible or liable for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites.
10. Termination
We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use our Services will cease immediately.
11. Governing Law and Dispute Resolution
These Terms shall be governed and construed in accordance with the laws of the State of Kuwait, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or your use of our Services shall first be attempted to be resolved through good faith negotiations. If the dispute cannot be resolved through negotiations, it shall be submitted to the exclusive jurisdiction of the courts of Kuwait City, Kuwait.
⚖️ Governing Law: These Terms are governed by Kuwait Law No. 20 of 2014 (Electronic Transactions Law) and Kuwait Law No. 39 of 2014 (Consumer Protection Law) [citation:2][citation:5]. Any electronic contract formed through our Services is subject to the provisions of the Electronic Transactions Law.
12. Standard Terms (Adhesion Contract)
These Terms constitute standard terms prepared in advance for general and repeated use [citation:2]. You acknowledge that:
- You have had the opportunity to review these Terms before using our Services.
- You have not had the opportunity to negotiate these Terms, and you accept them as presented.
- These Terms shall be binding as an adhesion contract under Kuwait law.
13. Force Majeure
We shall not be liable for any delay or failure to perform our obligations under these Terms if such delay or failure is caused by Force Majeure events, including but not limited to meteorological conditions, acts of nature, riots, civil commotion, embargoes, wars, hostilities, strikes, government regulations, or any fact not reasonably foreseen [citation:1].
14. Modifications to Terms
We reserve the right to modify these Terms at any time. If we make material changes to these Terms, we will notify you by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of our Services after any such changes constitutes your acceptance of the new Terms.
15. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be struck, and the remaining provisions shall continue in full force and effect [citation:1].
16. Entire Agreement
These Terms constitute the entire agreement between you and Q8Miles regarding your use of our Services and supersede all prior agreements and understandings, whether written or oral.
17. Contact Us
If you have any questions about these Terms, please contact us:
- Email: legal@q8miles.com
- Contact Form: https://q8miles.com/contact